Paying for a plan starts provisioning straight away. The confirmation page shows progress while your account on the server is created, and you get an email when it is ready. Most plans are live within a couple of minutes.
Where everything lives
Your plan appears under Hosting in the sidebar. Its page has:
| Section | What it is for |
|---|---|
| Plan summary | Plan size, region, billing status |
| Sites | The websites on the plan, with a one-click sign-in to the control panel |
| Domains | Every domain attached to the plan, and which one is primary |
| DNS records | The records a domain needs to point at this plan |
| Add-ons | Premium Backups, Monitoring and Transactional Email, switched on from here |
Three things to do first
- Open the control panel. The Open control panel button signs you in without a second password. That is where files, databases, PHP settings and app installers live. See Open your control panel.
- Check the domain. A domain registered with phas at checkout is already pointed at the plan. A domain you own elsewhere needs one step at your registrar — see Point a domain you already own at your hosting.
- Decide about backups. Plans don't include backups. Premium Backups copies the whole plan daily and keeps each copy 30 days; switch it on from the plan's page. See How Premium Backups work.
Bringing a site from another host
Migration is free for every site on a new plan. Open a ticket with access to your current host and we move the files, databases and DNS for you, with a preview to approve before anything changes. See Free site migration.