Knowledgebase

Guides and answers for hosting, domains, DNS, and email.

Getting started

Your first plan, your control panel, and moving a site here.

Domains on your plan, upgrades, cancellation and how add-ons work.

Premium Backups: what's copied, where it goes and how restores work.

Uptime checks, incident alerts and certificate expiry warnings.

Mailboxes on your domain, sending email from your website, and Transactional Email.

Registration, renewals, transfers, eligibility and registry contacts.

Your zone page — records, forwarding, redirects, security and performance switches.

Cards, invoices, billing periods and currencies.

Two-factor, sessions, your support PIN, and your data.

How to reach us and what to include.